Hellcase Reviews

Based on 286 customer reviews from our shopper community, Hellcase’s overall rating is 3.67 out of 5 stars and 81% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. No customer consider Hellcase overall a good value option, based on a rating of 1.0 from 6 votes. The most common issues with Hellcase are around Shipping & Delivery, Return Policy, Customer Service and Price & Quality based on a rating of 1.20, 1.0, 1.71 and 1.50.

3.7

286 Reviews

Overall Rating

5 Stars

68

4 Stars

163

3 Stars

2

2 Stars

0

1 Star

53

Good Value

1.0

Price & Quality

1.5

Shipping & Delivery

1.2

Customer Service

1.7

Return Policy

1.0

All Reviews (286)
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IdaFuller
May 13, 2023
"Hellcase buy with money"
Hey all,

I payed money via direct and paypal and its not in there site , support telling me wait 14 days.. wow , so i am still wating now after 3 days... so if you use paypal ir direct you can wait.. support telling me its in pending and my bank saying its already done..

Btw the support is horrible... the answers are short and unfriendly..
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bluedog792
May 13, 2023
"Easy quick and reliable"
Easy quick and reliable
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browndog551
May 13, 2023
"goddddd"
godddddddddddddddddddddddd
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purplebear879
May 13, 2023
"it's used to be a very good csgo skins…"
it's used to be a very good csgo skins site until you actually win something big and/or without a deposit to the website, then they will permanently ban you without saying anything at all. I would not recommend this site to anyone.
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lazymeercat269
May 13, 2023
"SO FUN IF YOU WIN"
SO FUN IF YOU WIN
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Jenny.Simpson
May 12, 2023
"Hellcase Scam?"
I´m really angry. The Customer Service is not helpfull and don´t answer on my Questions.

Today i´ve Refill my Value 100 EUR on this site, but i dident received any. No money, no order agreement, nothing.

Hey it´s absolutly fine when any stuff need more time to deliver, but no details about my Order Status is realy bad.

So, in this case i´ve opened a ticket to ask whats happened there with an added Bank transaktion. The Customer Service say to me in this first answer the autmatical answer.

"Wait 24h hours, when you dident recieved the Value please wait 14 days more".

After that say the Customer Service, if you want more details please contact your Bank.

My Bank can agree me, i´ve pay the Money to Hellcase. And my money was sent to Hellcase.

Normally i dont say it easly but i feal like scamed.

What can the Customer Service do better?

- Talk about more Details
- Help the Customer and explain why some things need more Time.
- listen the Customer
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sadlion118
May 12, 2023
"i added 2 euro and i get a 61 euro skin…"
i added 2 euro and i get a 61 euro skin from case best site for skins
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organicbird707
May 12, 2023
"Hellcase. The best CS:GO case opening website"
Its an amazing CS:GO case opening websites with fair odds!
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thisissareer
May 12, 2023
"absolute bellends"
you guys are scammers, i won 22 usd from a 8usd deposit tried to use the shadowpay withdrawal waited over 24 hours and nothing sold the items for more play and got 16usd tried to cash this out items were unavailable and alternatives were underpriced absolute shockingly bad site and it is why datdrop and other cs sites are more succesful screw all the support here helpful as pigsh3t avoid like the plague
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MathewHolmes
May 12, 2023
"Fr the best csgo site in the world i…"
Fr the best csgo site in the world i put around 500 dollars can won 1.8k dollars i love this site so much ive been telling my friends to use it too
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arkaanazaad
May 12, 2023
"scammed"
tried to deposit a skin to play on hell case saw the trade offer from who they said would send it accepted the trade offer then never sent the funds into my account. out of the countless times ive used this site its really sad to see such a site just end up scamming their cliental. lost my business
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beautifullion357
May 11, 2023
"i love you very big kiss"
i love you very big kiss
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bluekoala754
May 11, 2023
"that site is amazing"
that site is amazing
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silverkoala149
May 10, 2023
"great site"
the support is great and kind. love the site
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TomothyNelson
May 10, 2023
"Flight"
Flight! my account was banned without reason while I was going to recover an item at 70 euro. I had to recreate an account where I invested 5 euros, he too was banned

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